INS Disaster Recovery Preparation

Don’t let your business be unprepared.  Trust the professionals at Integrated Network Systems to reduce your risk.  We will work to assemble the experience and materials your business needs to develop a customized Disasterdisaster-recovery-preparation Recovery Preparation Plan.

Our professional services team can help you develop a systematic disaster recovery testing plan so you’re well prepared to return to normal operations following a disaster or data loss. We’ll conduct tests onsite, analyze and document the results, and recommend ways to address issues such as regulatory compliance.

What would you do if a storm flooded your data center?  Or how would you respond if a  power outage blacked out your servers?  How would you recover your data and keep the business running after an unforeseen disaster?  When disasters strike unprepared companies, the consequences range from prolonged system downtime with resulting revenue loss to the companies going out of business completely.

Since disasters happen so rarely, management often ignores the disaster recovery planning process.  It is important to realize that having a contingency plan in the event of a disaster gives your business a competitive advantage.  This policy requires management to financially support and diligently attend to disaster contingency planning efforts.  Disasters are not limited to adverse weather conditions.  Any event that could likely cause an extended delay of service should be considered.

What is Disaster Recovery Preparation?

A necessary disaster recovery plan (DRP) is a documented process or set of procedures to recover and protect a business IT infrastructure in the event of a disaster.  Such plan, ordinarily documented in written form, specifies procedures an organization is to follow in the event of a disaster. It is “a comprehensive statement of consistent actions to be taken before, during and after a disaster.”  The disaster could be natural, environmental or man-made. Man-made disasters could be intentional (for example, an act of a terrorist) or unintentional (that is, accidental, such as the breakage of a man-made dam).

Given organizations’ increasing dependency on information technology to run their operations, a disaster recovery plan, sometimes erroneously called a continuity of operations plan (COOP), is increasingly associated with the recovery of information technology data, assets, and facilities.

The key to surviving such an event is a business continuity strategy, a set of policies and procedures for reacting to and recovering from an IT-disabling disaster, and the main component of a business continuity strategy is a disaster recovery plan.

Why do you need Disaster Recovery Preparation?

That is why we compiled the top 5 reasons why your company should rethink your IT disaster recovery preparation and prevention plans.

5. Machines and hardware fail. While modern IT hardware is fairly resistant to failures, most devices fall far short of a perfect track record. No one is immune to hard disk or internet connection failures. While it can be costly for your company to eliminate any single point of failure in your IT infrastructure, it is the only way to insure that a hardware failure doesn’t interrupt your service or cause data loss. The less expensive and more sensible option would be to have your data backed up regularly. Ideally, and more cost-effective than building your own top-of-the-line data center, would be to outsource your IT infrastructure to a leading Infrastructure-as-a-Service managed data center operator. This eliminates any capital expenses while ensuring the strictest protection from service interruptions due to IT infrastructure failures.

4. Much like machines, humans are not perfect. They make mistakes. Have you ever accidentally saved over a word document or had your computer crash before you could save an important file? It happens to the best of us. Even the most cautious can forget a step in an important process causing data loss or the wrong data to being entered. While very common, these mistakes can often be the hardest to prevent and correct. Creating a series of incremental online data backups lets you easily restore your files to an error-free state. Having redundant firewalls, anti-virus, and anti-spyware software can ensure that security breaches are protected against if one were to be accidentally disabled or a port accidentally left open. Often times the most important way to prevent human error is in process improvements and quality insurance activities. Checking and double checking is often the best remedy, with online backups as a safety net.

3. Customers expect perfection. The internet and the web 2.0 revolution have not only forced companies to be more transparent and accountable but competition in all in industries has greatly increased. With increased competition come lower prices, better service, and less forgiving customers. Most customers demand perfection because they know that if your company can’t provide it, the next competitor in line is ready to give it their best shot to win the business. It’s imperative not to give your customers a reason to leave because of something preventable like an outage in service.

2. Customer retention is costly, but customer re-acquisition is devastatingly expensive. While on average it is much cheaper to retain a customer then to acquire a new customer, re-acquiring an old customer after an IT disaster can be next to impossible. It takes a lot to earn customers’ trust but after an IT disaster like loss of data or an extended outage in service, trust quickly evaporates. This is especially true when your customers are losing up to thousands of dollars per minute of downtime, which is not uncommon in some industries. Most IT disasters are deemed absolutely unacceptable to end users. It is far less expensive to prevent an IT disaster than try to re-acquire lost customers after one has occurred.

1. You’re only as strong as your weakest link. The age-old saying is as true today as it was when first uttered. You can have one of the most well-crafted ships ever made, but if your crew can’t see the iceberg just beyond your line of sight, then it doesn’t matter how well-built your ship is upon impact. No business is immune to IT disasters, but there are many things you can do to prevent them or quickly recover. There is no excuse not to have an IT disaster recovery plan in place – today. The ideal situation would be to have your production servers in a top tier data center with no single point of failure on the power and network connections and your disaster recovery backup servers at another data center at least 45 miles away in case of a severe natural disaster. This would ensure that you’re virtually protected from any downtime and you have put your business in a great position to survive the most brutal IT disasters.

Conclusion: Save Money, Save Time, Save Your Business. Develop a Solid IT Disaster Recovery Plan. No business is invulnerable to IT disasters, but speedy recovery due to a well-crafted IT disaster recovery is expected by today’s ever-demanding customers. Too many businesses fail because they were ill prepared for an IT disaster, even when a simple solution like online backup could have easily saved them. If your business hasn’t thought about developing an IT disaster recovery plan yet, it should be on the top of your list of priorities. Your business and customers demand it.