We know that every client has unique needs. As a result, any environment we build is customized and tailored to your company’s current and future needs. We can set up new workstations or servers for any need, and work with you to repair or replace any older, ailing systems.
Computer & Server Support
Support
At INS, we know that time is money, and we understand the importance of a quick response. We are committed to being available to support all our clientele.
Most of our clients are on a first-name basis with all of our technicians. They quickly come to know and trust the services provided by our team.
We are committed to our clients and want you to see what support is meant to be.
Remote Office & Multi-Location Support
INS excels at both onsite and remote office support. In most cases immediate remote support can save our clients money and time. Instead of scheduling for support many times we can handle issues while on the phone connected to your computer systems and manage the issue remotely, and be ready to come onsite when the need arises.
Repairs & Upgrades
Whether your business needs a new computer, an upgrade, or some repairs, INS has qualified technicians to solve your IT problems. If your business requires occasional technology support, but doesn’t need full-time IT management, we are your solution. INS can support your existing technology infrastructure, make recommendations to improve efficacy and reduce cost, or just be your on-call IT department when problems arise.
Presentations & Video Conferencing
INS can implement high or low-end presentation and video conference solutions at a personal workstation or for a large conference center, allowing for cooperation and keeping your company on the same page.
Smartphone & Tablet Solutions
Mobile devices come in many forms today. They are the fastest growing technology products and are utilized by people for all kinds of communication. These devices allow users to have immediate access to email, calendars, documents, images, and video.
INS sets up and implements dozens of mobile systems each year. We can provide our experience in choosing the solution that is best for you and your business and for utilizing you’re existing devices to enhance your business.
Maintenance & Preventative Strategies
As with most machines, it is more cost-effective to do regular maintenance and service on computers than it is to neglect it and pay for major repairs. Along with protecting your investment, it is equally important to maintain high levels of performance so your staff can be efficient and productive.
INS can make sure your devices stay up to snuff, and we can use our patch management software to keep your Windows computers up-to-date.
Training for Hardware & Software Systems
Any new technology is only useful if you know how it works. In the computer industry, users can become overwhelmed and discouraged, which can lead to a wasted investment. INS has trained professionals and teachers to provide on-site individual or group training for all facets of your computer related products and services. Your business cannot benefit from the tools and resources available today if your staff is unable to use them. Let us provide your employees with the knowledge and insight to benefit from these technologies.
Backup & Disaster Recovery
The backup system is one of the most important computer services we can offer your business. Neglecting this system can be extremely detrimental and costly. It is guaranteed that at some point your computer systems will experience hardware failure, user mistakes, or even malicious destruction of valuable information. There is always the risk of theft, fire, or other disasters outside your control.
The answer is to have daily reliable backups of your information and to formulate disaster recovery steps for when a problem occurs. We can provide these solutions and implement strategies for prevention and disaster recovery.